NexGen Cabinets – Payment Terms & Conditions
All orders from NexGen Cabinets must be initiated through direct contact using our quote request form or by email at [email protected].
1. Custom Quotes & Approval
Each order is based on a custom quote tailored to the customer’s specific layout, cabinet style, and installation needs. Once the customer approves the quote, payment instructions will be sent via email.
2. Payment Policy
To begin processing your order, we require a 50% deposit upfront. The remaining 50% balance is due upon delivery or prior to installation (if included).
Payments may be made securely via PayPal, Stripe, or Zelle. A payment receipt will be emailed for every transaction.
3. Order Changes & Cancellations
Once your order has been submitted and processing begins, no changes can be made to the cabinet style, color, or layout. Additional items must be submitted as a new quote request.
Cancellations are only accepted before your order enters fulfillment. If you cancel after processing begins, it will be treated as a return — please review our Returns & Refunds Policy for more details.
4. Refunds
If eligible, refunds will be issued within 2–3 business days using the same method of payment. Please note that bank processing times may vary.
5. Ownership of Goods
All materials and cabinetry remain the property of NexGen Cabinets until payment is made in full. Failure to pay the remaining balance may result in order cancellation, withholding of delivery, or legal recovery of unpaid balances.
6. Delinquent Accounts
Unpaid balances will incur a late fee of 1.5% per month (18% annually). All payment disputes must be submitted in writing to [email protected].